We want every Chiaracordelia piece to delight you — but if something isn’t quite right, you can return it for a refund within 15 days of delivery.

To make sure your return goes smoothly, please ensure:

• Your items are unused and in perfect condition
  
• They’re returned in their original packaging
  
• All dust bags, branded boxes, and tags are included
  

Once we receive your item in its original state, we’ll process your refund promptly.

No! Returns are free of charge through our returns procedure. Simply follow the steps, and we’ll provide instructions for sending your item back at no cost,but Returned items must reach uswithin 15 days of the original delivery datein order to be eligible for a refund.

Once your returned item reaches us, we’ll process your refund within 14 working days to your original payment method. You’ll receive an email confirmation as soon as your refund has been completed.
Please note:

• Refunds are always made to the original payment method
  
• Processing times may vary depending on your bank or payment provider
  
• We currently don’t offer direct exchanges — if you’d like a different item, simply return your order for a refund and place a new one
  For more read this